ULTIMUV’S GENERAL BUSINESS TERMS AND CONDITIONS
General provisions The operator: ULTIMUV, s.r.o., Company ID: 51940621, Kukuričná 1, 831 03 Bratislava –district Nové Mesto, registered in the Commercial Register of the District Court Bratislava I, Section: sro, Insert no.: 131725 / B. The company is the operator of ULTIMUV (hereinafter referred to as ‘ULTIMUV’). ULTIMUV specializes in providing services to clients, in particular the following ones:
1. PROFESSIONAL DIAGNOSTICS
a. IN BODY ANALYSIS
b. ENHANCED PODOLOGICAL ANALYSIS
c. 3 D MOTION ANALYSIS / MARKER
d. 3 D MOTION ANALYSIS / WITHOUTMARKER
e. EMG TEST f. SPIROMETRY
i. SPIROERGOMETRY + LACTATE CURVE
j. SPIROERGOMETRY + LACTATE CURVE + ECG RECORD
k. BASIC DIAGNOSTIC PACKAGE
l. ADVANCED DIAGNOSTIC PACKAGE
m. MUSCLE ANALYSIS + DIAGNOSTIC PACKAGE
2. PHYSIOTHERAPY AND MASSAGE
a. STRUCTURAL WORK
b. INDIVIDUAL PHYSIOTHERAPY
c. KINESIO TAPING
d. MASSAGE – SOFT TECHNIQUES
e. MASSAGE – CLASSIC / SPORTS
3. EXERCISES AND TRAINING
a. INDIVIDUAL TRAINING: BornToMuv – Ultimax -Ultikids – SeniorMuv
b. GROUP PROGRAM: BornToMuv – Ultimax -Ultikids – SeniorMuv
3. LONG – TERM PROGRAMS
b. WEIGHT LOSS PROGRAM
c. NUTRITION PROGRAM
5. ADDITIONAL SERVICES
a. PROFESSIONAL CONSULTATION
c. SPACE RENTAL
d. TRAINING COURSES
g. LEISURE TIME ACTIVITIES FOR CHILDREN or other similar services that ULTIMUV offers (hereinafter referred to as “Services”).
Client is a natural person or legal entity interested in Services provided by ULTIMUV and in this context is interested in entering into contractual relationships with ULTIMUV (hereinafter referred to as “Client”). The rights and obligations of the parties in such relationship shall be governed by the content of the general terms and conditions or a separately concluded agreement between ULTIMUV and the Client. If the Client is a legal entity, it is deemed to be interested in the Services provided by ULTIMUV for the benefit of its statutory representatives or employees. The purpose of the General Business Terms and Conditions (hereinafter referred to as the “GTC”) is to create a legal framework of relations between ULTIMUV and the Client in order to ensure that the Client is informed about the mutually binding terms and conditions. The GTC/ the terms and conditions set forth in the GTC form an integral part of each contract (agreement) under which ULTIMUV undertakes to provide the Client with a service and the Client undertakes to pay the agreed price for this Service (hereinafter referred to as “Agreement” or “Service agreement”).
The Client is entitled to order Service which are outlined in the current offer of ULTIMUV. The current offer of ULTIMUV is publicly available at the ULTIMUV’s website at www.ultimuv.sk as well as at the premises of ULTIMUV. The current offer of services, including their price, is binding upon ULTIMUV and the Client. The Client may place an order for the provision of services in one of the following forms: – in person at the headquarters of ULTIMUV, – by phone, – by e-mail – electronically at the ULTIMUV website; placing an order is an act leading to the conclusion of the Service agreement. The Service Agreement is concluded by the timely receipt (acceptance) of the Client’s order. The Client is informed about the receipt of the order without delay, by e-mail notification. By concluding the Service Agreement, ULTIMUV undertakes to provide the Client with the service in the agreed time, scope and quality. At the same time, ULTIMUV has the right to ask the Client to pay the agreed price of the Service. The Parties acknowledge and agree that, based on the Client’s notification, ULTIMUV undertakes to provide the ordered Service to the third party designated by the Client instead of the Client himself. In this case, however, the Client remains obligated pay the price of the provided Service.
Terms of payment
The prices of the Services provided by the ULTIMUV are given in euros including value added tax. The price list of Services is publicly available at the ULTIMUV’s website at www.ultimuv.sk as well as at the ULTIMUV’s premises. The Client is obliged to pay ULTIMUV the agreed price for the Service. The Client is entitled to order the Service only if he has funds to do so. The payment shall be carried out in cash or by credit card via www.ultimuv.com or directly at the ULTIMUV’s premises.
Withdrawal from the Service Agreement
The Client is entitled to withdraw from the Service Agreement without giving any reason. The Client is obliged to inform ULTIMUV about the withdrawal from the Agreement by e-mail or by phone with content appropriate to such action. The right to withdraw from the Agreement without giving a reason shall expire unless the Client exercises it no later than: 24 hours before the agreed provision of the Service referred to in Article 1, par. 2, letters b), c) d), e), par. 3, letters a), b), c) and in par. 5, letter a) 48 hours before the agreed provision of the Service referred to in Article 2, letter a) 72 hours before the agreed provision of the Service referred to in Article 1, par. 1, letters a), b), c), d), e), f), g), h), i), j), k), l), m), and par. 4, letters a), b), c). 5 days before the agreed provision of the Service referred to in Article 5, letter c). For the services referred to in Article 5, letters b), d), e), f), the withdrawal conditions are defined individually in the description of the Service at the ULTIMUV e-shop. If the Client does not withdraw from the Service Agreement pursuant to the previous paragraph and fails to appear at the agreed time for the provision of the Service, or the agreed third party fails to appear at the agreed time for the provision of the Service, this does not relieve the Client from paying the agreed price. Up-to-date information on all Services mentioned in the previous paragraph is provided to the Client via the website www.ultimuv.com
Complaint conditions ULTIMUV is responsible for ensuring that the Service is provided to the Client in an appropriate quality. The Client is entitled to object to the quality of the provided Services without undue delay by notifying ULTIMUV.
Notices for Clients As the Service Agreement can also be concluded at a distance or outside the premises of ULTIMUV, such agreements shall be governed by Act No. 102/2014 Coll. Consumer Protection on the Sale of Goods or Provision of Services based on Distance Contracts and Off-Premises Contract as amended (hereinafter referred to as the “Act“). However, the Client may not withdraw from the Service Agreement concluded in accordance with Art. 7 of the Act, as its subject matter is the provision of services related to leisure activities, i.e. services provided at a pre-agreed time. This is without prejudice to the possibility of withdrawal from the Agreement pursuant to Article 4 hereof. A sample form for withdrawal from the agreement can be found in Annex no. 1 to BTC of ULTIMUV.
Contact details of the operator: ULTIMUV, s.r.o. VAT ID: 51940621 VAT Reg. no.: SK 51940621
Place of business: Kukuričná 1, 831 03 Bratislava – district Nové Mesto Email: firstname.lastname@example.org
Supervisory Authority: Slovenská obchodná inšpekcia (SOI) (Slovak Trade Inspection) Inšpektorát SOI pre Bratislavský kraj Prievozská 32, P.O. BOX no. 5, 820 07 Bratislava 27
Odbor výkonu dozoru (Supervision Department) tel. no. 02/58 27 21 72, 02/58 27 21 04 fax no. 02/58 27 21 70 https://www.soi.sk https://www.soi.sk/sk/Podavanie-podnetov-staznosti-navrhov-a-ziadosti.soi